REFUND POLICY - for camps & retreats
I. A 90% refund may be given for any reason for a cancellation received 45 days or more prior to the event.
II. A 75% refund may be given for a cancellation received 31-44 days prior to the event, if after discussion and proper documentation, a majority of the board of directors feels it is a legitimate need.
III. A 50% refund may be given for a cancellation received 15-30 days prior to the event, if after discussion and proper documentation, a majority of the board of directors feels it is a legitimate need.
IV. No shows or cancellations within 14 days of event are not eligible for refunds.
IN & OUT POLICY - for camps & retreats
For participants:
In the attempt to have a set apart event and create a sacred set apart atmosphere for the event Messiah Texas will hold to the following standards for participants:
1) It is the goal of Messiah Texas to have all participants at our events the entire time of the event.
2) Participants may arrive as late as the beginning of the first worship service of the first full day. No discount will be given. Prior communication is mandatory.
3) Participants may leave as early as the ending of the final worship service on the last full day of the event. No discount will be given. Prior communication is mandatory.
4) There will be no in and out allowed. No leaving and returning, period.
5) Extenuating circumstances may be presented to lead team in advance and will be up to the discretion of that lead team.
*Weather situations will be handled as they arise by the event lead team.
For staff:
Staff are vital to creating and maintaining a sacred set apart atmosphere for the event, therefore Messiah Texas will hold to the following standards for staff:
1) It is the goal of Messiah Texas to have all staff arrive an hour before participant check in opens and be prepared to stay an hour past the participant dismissal time.
2) Staff must ask for a late arrival prior to the event. If approved by the event team, staff may arrive as late as the beginning of the first worship service of the first day. No discount will be given.
3) Staff must ask for an early dismissal prior to the event. If approved by the event team, staff may leave as early as the ending of the final discussion group on the last full day of the event. No discount will be given.
4) Staff may ask for one in and out from the event, prior to the event. However, this must be during free time. If approved or denied by the event lead team, the staff will be notified prior to the event.
5) The need for this should be very limited as we have a runner at our events.
6) Extenuating circumstances may be presented to lead team in advance and will be up to the discretion of that lead team.
*Weather situations will be handled as they arise by the event lead team.